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Owned and operated by Outdoor Oasis Collection, our team is ready to help with orders, product questions, or backyard design ideas.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my patio furniture order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can also check your order status anytime by logging into your account on our site.
What is your return policy?
We offer 30-day returns on eligible items, subject to our Return and Refund Policy. Leisurecraft saunas are final sale and are not eligible for change-of-mind returns. Contact us for help with shipment damage, defects, or return eligibility.
Can I exchange an item for a different style or color?
Exchanges are available for eligible items under our Return and Refund Policy. Leisurecraft saunas are excluded from change-of-mind exchanges. Contact us before sending any item back so we can confirm eligibility and instructions.
How do I choose the right patio furniture for my space?
Start by measuring your deck, patio, or garden area so you know the dimensions you are working with. Our product pages include detailed measurements, and our team is always happy to help you find pieces that fit your outdoor layout perfectly.
What materials are your outdoor furniture sets made from?
Our collections feature weather-resistant materials designed for outdoor use, including powder-coated steel, rust-resistant aluminum, and UV-protected wicker and fabric. Each product page lists the specific materials used so you can choose what works best for your climate.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Most orders ship free within the Continental U.S. Estimated delivery is 6–11 business days: 1–3 for processing and 5–8 in transit. Product-specific exceptions and any shipping charges are shown before purchase.
Clear Return Terms
30-day returns on eligible items. Leisurecraft saunas are final sale. Review the terms for your product.
