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Owned and operated by Outdoor Oasis Collection, our team is ready to help with orders, product questions, or backyard design ideas.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my patio furniture order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can also check your order status anytime by logging into your account on our site.
What is your return policy?
We offer 30-day returns on eligible items. If your pergola, fire pit, or furniture set does not meet your expectations, please contact our team and we will walk you through the return process. Full details are available in our Return Policy.
Can I exchange an item for a different style or color?
Yes, exchanges are available within our 30-Day Returns window. If you would like to swap a gazebo canopy color or choose a different patio set configuration, just get in touch and we will coordinate the exchange for you.
How do I choose the right patio furniture for my space?
Start by measuring your deck, patio, or garden area so you know the dimensions you are working with. Our product pages include detailed measurements, and our team is always happy to help you find pieces that fit your outdoor layout perfectly.
What materials are your outdoor furniture sets made from?
Our collections feature weather-resistant materials designed for outdoor use, including powder-coated steel, rust-resistant aluminum, and UV-protected wicker and fabric. Each product page lists the specific materials used so you can choose what works best for your climate.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to respond to every inquiry within 24 hours during business days.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with delivery in 5 to 8 business days.
30-Day Returns
Not the right fit for your backyard? Our 30-Day Returns window gives you time to decide with confidence.
